Job Summary

Position Overview: The Burlingame School District is seeking a qualified, proactive, and team-oriented Instructional Technology Technician I. Under supervision, this role installs, maintains, troubleshoots, and upgrades computer hardware, software, local networks, peripheral equipment, and email systems. The position provides direct technical assistance and user support to district staff and school sites, assesses user training needs, assists with hardware/software acquisitions, and serves as the lead IT contact in the absence of the IT Technician II.

Essential Duties & Responsibilities: Technical Maintenance & Installation: Installs, configures, and maintains computers, monitors, network infrastructure, printers, scanners, and peripherals. Performs preventative maintenance, installs add-on components, and sets up new systems. System

Troubleshooting & Repair: Diagnoses source and nature of system, hardware, software, email, and network issues using diagnostic software; adjusts, repairs, or replaces malfunctioning components.

Software & Operating Systems: Installs, configures, and upgrades operating systems and educational/administrative software applications. Prepares system installations and maintains software revision records.

Network Infrastructure: Pulls cables and rewires or directs cable rewiring for new installations and office reconfigurations; assists with LAN, WAN, and Wireless Network monitoring and support.

User Support & Help Desk: Staffs a centralized help desk, acts as a technical resource, provides instruction on administrative/business software, and prepares written reference materials and operating instructions for users.

Acquisition & Planning: Assists with assessing needs, researching, planning, and making recommendations for hardware/software system upgrades or purchases.

Standard Operating Procedures & Security: Develops SOPs for software utilization, maintains database support capabilities, preserves data

Salary

Pay Range
$34.97 - $49.62 Per Hour

Add'l Salary Info

Benefits: Comprehensive Health & Welfare package + CalPERS Retirement pension.

Length of Work Year

12 months

Employment Type

Full Time

Requirements / Qualifications

Preferred Qualifications Experience: Two (2) years of general computer installation, maintenance, and repair experience, including direct experience diagnosing and repairing Windows and Macintosh operating systems.

Education: Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field (or an equivalent combination of education and experience).

Working Conditions & Physical Demands, Physical Strength: Ability to lift and carry equipment up to 30 lbs.

Mobility: Requires standing, walking, sitting, bending, stooping, crouching, reaching, climbing, and retrieving materials from low or high shelves.

Travel & Work Hours: Requires off-site travel between school sites within the district. May require occasional availability for overtime hours outside of standard business schedules.

About Burlingame School District

Burlingame School District is located on the beautiful San Francisco Peninsula within easy commuting distance of San Francisco and many other educational, cultural, and recreational interests.

Burlingame School District features six TK-5th elementary schools and one 6th-8th intermediate school, totaling an enrollment of approximately 3,320 students. Our neighborhood schools provide high-quality instruction and attention to each child’s needs.

Our programs include Spanish Immersion for grades K-8, innovative learning for 6-8 characterized by cooperative learning, small group instruction, peer tutoring, and technology integration. Excellence is our goal, and our schools rank at the highest levels in California State Testing measures.

Instructional Technology Technician I

As an Instructional Technology Technician I, you'll empower teachers and staff by maintaining school technology, troubleshooting systems, and keeping district operations running smoothly every day.